Frequently Asked Questions

KEY EVENT INFORMATION

Opening Hours:

25 – 27 August  2023

Friday:  8:30am – 4:00pm
Saturday: 8:30am – 5:00pm
Sunday: 8:30am – 4:00pm

Venue: Newcastle Entertainment Centre, Broadmeadow NSW 2292.

Parking:

Limited parking will be available within the Newcastle Entertainment Centre grounds
at $5 per car on event days only, and is weather dependent. Contactless/’Tap and Go’ electronic payment are accepted. Cash payments for parking will not be accepted.

Please note entry into the grounds will be via Griffiths Road. You will be directed by parking staff from the venue where the parking entry is. Expo entry from this parking areas is by ‘Entry 2’ from the Newcastle grassed grounds. Free Parking is available at the PCYC from Curley Road and is by ‘Entry 1’ on Brown Road. Venue staff will be present to direct pedestrians.

Q: Can I purchase tickets at the event?

Yes, you can buy tickets at the event, however, if you purchase your tickets online you get a 10% discount on the gate price and express entry at the gate.

Yes, Tap and Go – Note: Tickets are available at the gate by credit card and eftpos ONLY. No cash sales.

Q: Do carers to a Companion Card Holder have to pay?

A: A paid or unpaid assistant or carer assisting the holder of a current Companion Card are admitted FREE.
All carers will need to complete the online ticketing questionnaire to receive the pass.

Q: What discount cards do you accept?

A: This event offers discounted entry to people with a valid Seniors Card, Seniors Card +Go, Seniors Business Discount Card, Veteran Affairs Card, Pension Concession Card (Aged only) and Companion Card holders. Tickets are only valid when shown with the valid Card.

Q: Can I get a multiple day ticket?

A: Yes, multiple day passes are available for purchase. Adults $18, Seniors $15, Children 16 and under free with an adult.

Q: How do I get to the event?

A: The event is held at the Newcastle Entertainment Centre, Broadmeadow, NSW, 2292

Q: Is there parking available at the event?

A: Yes. More information can be found on our ‘Getting to the Event’ page closer to the Expo.

Q: Are there ATM's at the event?

A:  No ATMs will be available on site.

Q: How do I get a copy of the Event Guide?

A: The Event Guide will be available at the event entrance. An online version of the event guide will be available on this website the week of the event.

Q: Is there a list of exhibitors?

A: Yes. The exhibitor list is available online and within the Event Guide.

Q: Is there food available at the event?

A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?

A:  No dogs or other animals are allowed within the event (except registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Q: Can I smoke at the event?

A: No. Smoking (inlcuding e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.

Q. Why is there a ticket fee?

Our expo charges an entry fee as we provide attendees with the opportunity to discover, compare, and engage with a wide range of outdoor, camping and adventure products and services in one convenient location, ultimately saving them time and effort in their search for the perfect gear or experience. The small fee helps cover operational costs, ensures we are displaying quality exhibitors and featuring industry experts, supports our locals, and provides enhanced experiences with interactive displays, informative workshops and entertainment, creating a more engaging and memorable experience for attendees! 

Q. Why is the expo cashless?

Our company continues to exclusively take electronic payments to keep inline with policies in the wake of the global pandemic, taking into consideration our staff, exhibitors and our communities. Reasons in addition to supporting contactless payment includes security and convenience considerations. We apologise for any inconvenience caused.